There’s no denying we live in the cloud era. Organizations now deliver cloud services to help people do everything from banking online to buying a car. But to deliver new digital experiences quickly, securely, and cost-effectively, organizations should be prepared to reimagine the way their people, processes, and technology work. Whether you’re just starting out…
Alyssa Raine, Group VP of Customer Marketing Platforms at Walgreen’s, knows the importance of customer experience. “Our mission at Walgreens Boots Alliance is to help our customers lead happier, healthier lives — and one of the ways we’re making that happen is through hyper-personalised customer experiences,” she explains. But Alyssa knows that delivering those hyper-personalised…
Digital transformation went into warp-speed with the start of the pandemic — effectively leapfrogging years, according to some analysts — and little has changed since then. In fact, enterprises are now pouring roughly $700 billion into digital transformation initiatives annually, and that figure is expected to increase by 46 percent in the next year alone….
